Resident’s Quality Improvement Day (QID)

Monday, January 18, 2021
Virtual via Zoom
9:00 a.m. – 4:30 p.m.

The Department of Family Medicine’s Annual Quality Improvement Day (QID) will be held in collaboration with Continuing Competency and Assessment, Continuing Professional Development.

This full-day event is the annual forum in which residents in their second year of training present their quality improvement projects. The event is a showcase of the richness of the residents’ QI education and a celebration of its application within a primary care setting.

We are very fortunate to have two esteemed guests at QID this year to contribute to the overall success of the day:

Dr. Wendy Levinson
Keynote address: “Choosing Wisely in the time of Covid” at 11:00 a.m.

Dr. Levinson is a professor of medicine and past chair of the department of medicine at the University of Toronto. She is a national and international expert in the field of physician-patient communication, studying topics including the disclosure of medical errors to patients and informed decision making.

She is presently the Chair of Choosing Wisely Canada, a campaign to help physicians and patients engage in conversations about unnecessary tests, treatments, and procedures.

She also chairs and is coordinating Choosing Wisely International, a collaborative of the Choosing Wisely campaigns in over 25 countries worldwide.

In 2014, Dr. Levinson was appointed an Officer of the Order of Canada for her work.

Lorri Zagar
Quality improvement presentation at 3:20 p.m.

Zagar is a quality improvement practice facilitator with over 20 years of experience working in health and social services sectors.

Initially working in planning and performance management, she now focuses on quality improvement in primary care.

She received her improvement advisor certification from the Institute for Healthcare Improvement in 2015. While coaching teams to improve remains a passion, she has more recently also focused her work on developing curriculum to teach quality improvement to family medicine residents and practicing physicians.

For additional information, please email Alyzia Horsfall at

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